Manager, Software Engineering

Summary

Join NBCUniversal as a Software Engineering Manager to lead a team building and maintaining internal development platforms. You will oversee critical infrastructure tools like Terraform Enterprise and GitHub Enterprise, ensuring quality, security, and efficiency across the software development lifecycle. Responsibilities include driving platform reliability and scalability, mentoring engineers, and collaborating cross-functionally. The ideal candidate possesses extensive software engineering and team management experience, along with expertise in infrastructure as code and CI/CD. This fully remote position offers competitive compensation and a comprehensive benefits package, including medical, dental, vision, 401k, paid leave, and tuition reimbursement.

Requirements

• 5+ years of experience in software engineering, DevOps, or platform engineering
• 3+ years of experience managing engineering teams, including hiring, performance reviews, and career development
• Hands-on experience with Terraform Enterprise, GitHub Enterprise, Nexus, and SonarQube
• Experience with cloud platforms such as AWS, GCP, or Azure
• Proficiency in infrastructure as code and CI/CD pipeline design
• Experience with ITSM tools such as ServiceNow (SNOW), AutoNow, or Jira Service Management
• Experience building and maintaining metrics dashboards using Amazon QuickSight or similar BI tools
• Experience managing observability platforms such as Splunk and Datadog
• Proven ability to manage services with uptime and performance SLAs
• Familiarity with platform governance practices, including policy enforcement, access management, and compliance monitoring
• Management Experience Demonstrated success leading high-performing, distributed engineering teams
• Skilled in coaching, mentoring, and supporting engineers at all levels
• Experience fostering a culture of accountability, transparency, and continuous learning
• Ability to lead teams through organizational and technical change
• Strong cross-functional collaboration with product, security, and infrastructure stakeholders
• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence

Responsibilities

• Lead and grow a team responsible for core development infrastructure platforms
• Ensure the reliability, performance, and availability of supported services, meeting or exceeding SLAs
• Collaborate with security and engineering teams to embed best practices across the SDLC
• Drive the development and maintenance of Copilot-related metrics and dashboards using Amazon QuickSight
• Oversee observability tooling and practices, including Splunk and Datadog, to ensure visibility into system health and performance
• Establish and enforce governance standards for internal platforms, including access controls, compliance, and audit readiness
• Partner with leadership to define team strategy, roadmap, and long-term goals
• Promote engineering excellence through best practices in infrastructure as code, CI/CD, and platform governance
• Support change management and continuous improvement through agile methodologies

Preferred Qualifications

• Strong communication and interpersonal skills
• Comfortable giving and receiving feedback in a constructive, growth-oriented environment
• Familiarity with regulated or security-sensitive environments
• Background in developer productivity or internal platform tooling
• Experience building scalable systems that engineering teams actively leverage

Benefits

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks