Included Health is hiring a
Manager, Solutions Engineering

Summary

The job is for a Solutions Engineering team leader at Included Health, responsible for leading, inspiring, and developing the team, improving technical solutions, and driving improvements across the organization. The role requires at least 3 years of Solutions Engineering leadership experience, a B.S. in Computer Science or equivalent, and ability to manage remote teams.

Requirements

• Minimum 3+ years of Solutions Engineering leadership experience
• Desire to excel and a high bar by which you evaluate the performance of a team
• Ability to analyze data and identify business possibilities for better operational processes and business opportunities
• Proven track record in leading high performing engineering teams and working closely with stakeholders
• Experience building out programs and driving high impact projects and initiatives
• Established pattern of success managing remote teams
• B.S. in Computer Science or equivalent degree or experience

Responsibilities

• People leader: inspire, lead, hire, and develop an inclusive, highly engaged, and high performing Solutions Engineering team
• Technical leader: coach, mentor, clearly articulate criteria that define high-quality solutions, design good processes that empower individuals and foster a culture of independence and enablement, and help the organization navigate technically complex problems to get to good, simple technical solutions
• Owner: model responsibility and accountability for the team and organization, and maintain a high bar for solution quality
• Connector: work cross-functionally to drive improvements and increase communication and collaboration across orgs
• Career Champion: develop and grow the team’s skill-sets through coaching and mentoring

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
• Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
• 12 weeks of 100% Paid Parental leave
• Up to $25,000 Fertility and Family Building Benefit
• Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
• 11 Holidays Paid with one Floating Paid Holiday
• Work-From-Home reimbursement to support team collaboration and effective home office work
• 24 hours of Paid Volunteer Time Off ("VTO") Per Year To Volunteer with Charitable Organizations