Market Development Representative

Summary

Join Help at Home as a Market Development Representative and drive organic growth in the Columbus & Mansfield region. This field-based sales role involves building relationships with potential clients, referral sources, and healthcare professionals to generate new business opportunities. You will conduct market research, cold calling, and networking to expand the client base, providing a consultative sales approach to understand client needs and offer tailored solutions. This role requires achieving established sales targets, working closely with internal teams, and ensuring client satisfaction. The position offers remote work flexibility but requires regular travel to branches throughout the market.

Requirements

• High school diploma or GED required
• Minimum of three (3) years of experience, with demonstrated success, in roles focused on business growth. This may include, but is not limited to, sales, talent recruiting, account management, distribution channel management, strategic partnerships, marketing, and business leadership roles with accountability for growth
• Results Orientation: Cascades market goals to personal goals, including measurable outcomes (what), action plans (how), rationale (why), timelines (when), and roles/responsibilities (who); Includes broader teams in goal setting and regularly communicates progress
• Leadership: Embodies leadership principles; Inspires action, dedication, and loyalty through their actions; Leads diverse, cohesive teams that contribute a growth-oriented culture of continuous improvement
• Communication: Very Strong verbal and written communication skills, including effective use of presentation materials to convey ideas clearly.  Effective communication is required externally and internally across several business functions or departments, and at multiple levels of the organization, with highly diverse audiences
• Curiosity: Inspires curiosity in self- and others; Remains a consistently inquisitive knowledge seeker, demonstrating a personal growth mindset
• Innovation: Deploys creative thinking to drive innovative ideas, frequently testing and measuring the effectiveness of new growth strategies and sales tactics
• Collaboration: Leads cross functional teams with focus on outcomes; Provides constructive feedback to both peers and leaders, demonstrating patience, and taking time to understand both the common and unique challenges faced by teammates
• Empathy: Builds rapport quickly, listens attentively, sees the world through multiple perspectives, and develops a thorough grasp of the needs of our Partners and mutual Customers
• Agility :  Ability to multitask and manage multiple responsibilities; Thrives in chaos and creates a sense of direction and clarity for others
• Growth Mindset :  Demonstrates commitment to own professional development and the personal and professional goals of their teammates
• Critical Thinking: Very strong problem-solving skills, including ability to deal with conflict in a professional manner
• Sedentary – ability to remain in a stationary position for extended periods of time
• Ability to communicate effectively and clearly with others to exchange information
• Prolonged periods sitting at a desk and working on a computer
• Role must be within the market (Ohio) they are supporting but can be remote within that geography
• Regular travel on a daily or weekly basis required, even in inclement weather

Responsibilities

• Develop and maintain client relationships by building and nurturing relationships with potential clients, referral sources, and healthcare professionals to generate new business opportunities
• Identify and pursue new business opportunities by actively identifying and targeting new business opportunities within the assigned market
• Conduct market research, cold calling, networking, and attending industry events to expand the client base
• Provide a consultative sales approach to understand the specific needs of clients and provide tailored solutions. This includes educating clients and referral sources about the benefits of home healthcare services and how they can meet the needs of patients
• Achieve established sales targets and goals within the assigned market. This involves setting sales strategies, tracking performance metrics, and adjusting tactics as necessary to ensure success
• Work closely with internal teams to ensure that client needs are met, and that the quality-of-service delivery is maintained

Preferred Qualifications

• Bachelor’s degree preferred
• Additional relevant degrees or credentials a plus
• Experience in the home health industry is valuable but not required

Benefits

• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off and parental leave
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 40+years of history in a high-demand field