DISQO is hiring a
Market Research Project Manager

Summary

Join DISQO Nation as a Project Manager to effectively deliver market research projects with high customer satisfaction in a fast-paced, rapidly changing environment. Work hours are from 6:30 PM to 2:30 AM India time (9:00 AM EST to 5:00 PM EST).

Requirements

• Minimum of 3-5 years experience managing multiple market research projects with minimal supervision
• Able to communicate clearly and effectively at all levels
• Adept with technology and tools
• Ability to manage multiple priorities and troubleshoot a range of issues in high-pressure situations
• Learns quickly and independently in the context of an activity; seeks opportunities to extend and deepen learning
• Effectively copes with change and shifts gears comfortably
• Always strives to deliver results by being solution oriented and a team player
• Identifies issues, leads troubleshooting endeavors, and escalates when efforts have been exhausted
• Can clearly and effectively communicate project metrics, timelines, and other details pertaining to hand offs to colleagues
• Understanding of complex market research methods and terminology
• Excellent attention to detail
• Excellent at establishing and managing relationships with clients, vendors and coworkers
• Demonstrate confidence in client interactions and communications

Responsibilities

• Maintains full project ownership in delivering low to mid-complexity custom market research projects with a project duration typically between 24 hours to one month
• Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment
• Builds an effective, professional working relationship with clients, providing them guidance and advice where appropriate as it relates to DISQO’s products and services
• Ensures project task activities are completed in a timely manner and with detailed focus
• Tasks may include: Testing online survey links, sampling, setting-up and monitoring reports to evaluate key project metrics, ensuring quality measures are followed, updating clients regularly on project progress and ensuring key project performance metrics such as project profitability meet or exceed established guidelines
• Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner
• Effectively communicates both as an individual and as part of a client-facing project team
• Ensures survey quality using current market research methodologies

Benefits

• Works for a company that values trust, transparency, and innovation
• Investment in employees and bottom-up management approach rooted in the concept of servant leadership