Marketing And Communications Specialist

Summary

Join Horizon Services, Inc., a non-profit organization dedicated to addiction treatment, as a Marketing and Communications Specialist. This full-time, primarily remote position involves supporting the Marketing and Outreach Department in achieving community engagement and marketing goals. You will contribute to maintaining Horizon's brand, creating marketing materials, planning events, and providing administrative support. The role requires strong communication, project management, and design skills. You will play a vital role in raising awareness about substance use disorder and mental health within the community. Horizon offers a comprehensive benefits package including medical, dental, life insurance, PTO, retirement benefits, and professional development opportunities.

Requirements

• Builds partnerships and works collaboratively and professionally with others on the team and in the community to meet shared objectives
• Partners with others to get work done
• Gains trust and support of others
• Understands and values the roles and responsibilities of other team members
• Holds oneself accountable to meet commitments, asking for guidance if unclear on the objective
• Follows through on commitments in a timely manner
• Acts with a clear sense of ownership and integrity
• Takes personal responsibility for and learns from decisions, actions, and failures
• Establishes rapport quickly with team and stakeholders
• Understand the value and needs of different audiences: co-workers, managers, clients’ families, care providers, youth vs. adult, cultural, language, age etc
• Adjusts to fit the audience and the message
• Operates with a storytelling lens, understanding its power in both learning and marketing
• Realize and utilize its power to forge connections, convey diversity, tapping into emotions and aspirations of the audience, inspiring possibilities, potential, hope, and healing
• Accepts responsibility for miscommunications or misunderstandings
• Avoids escalated arguments at work and seeks a positive resolution
• Listens actively and effectively: seeks first to understand
• Conveys information in a jargon-free, non-judgmental manner, and models a professional, ethical leadership presence always
• Knows or helps to develop the most effective and efficient processes to get things done, with a focus on continuous improvement and delivery of services
• Uses a logical approach to address problems, including asking for assistance
• A solution-oriented mindset - manages the situation at hand by drawing on one’s knowledge and experience base and calling on other references and resources as necessary
• Plans and prioritizes work to meet organizational goals, setting objectives that align with broader program goals, and breaking down these objectives into initiatives and actions
• Stages activities with relevant milestones and schedules, anticipating and adjusting as needed
• Consider the impact of plans on others while communicating proactively
• Recognizes the value that different perspectives and cultures bring to an organization
• Seeks to understand and adapt to different perspectives and cultures
• This contributes to a work climate where differences are valued and supported
• Applies to others diverse experiences, styles, backgrounds, and perspectives to get results
• Is sensitive to cultural norms, expectations, language preferences and ways of communicating
• Is aware of own cultural biases and proactively seeks consultation from supervisors on how to handle them
• Understanding of the agency brand
• Collaborative and proactive problem solver
• Able to provide thoughtful customer service
• Understands cultural humility and enjoys working in a diverse environment
• Outstanding ability to follow through with tasks
• Highly organized with excellent time management skills
• Strong attention to detail
• Excellent writing, grammar, and spelling skills
• Strong ability to perform scheduling, documentation, and coordination tasks
• Skilled in use of MS Office Suite and able to quickly learn new software
• Teachability – open to sharing knowledge and expertise as well as learning from others
• A desire to grow in professional capacity and skillset with a can-do attitude!
• Bachelor’s degree in marketing, communications, graphic design, or a related field
• Strong organizational and project management skills
• Proven experience in event planning and coordination
• Proficiency in Canva graphic design software
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a team environment
• Utilize Microsoft Workspace tools for various tasks and projects

Responsibilities

• Collaborate in systematization of recurring projects, as well as managing the organization and deadlines of others
• Assist the team in generating polished and branded multi-media marketing assets that educate, destigmatize, and highlight the expertise of our agency
• Demonstrate skills and creativity around ideation and execution of celebratory, outreach events throughout the year
• Using Gantt charts or a similar project management tool, you will be responsible for setting up projects, timelines, and deliverables for the team
• Schedule appointments, manage calendars, and assist in providing customer service to the agency’s staff
• Help in writing and distribution of press releases
• Coordinate and manage outreach events, including community engagement activities
• Design, plan, produce, and edit branded marketing materials, presentations, videos, and other media content as needed
• An understanding of the principles of effective storytelling in educational marketing
• Assist in the creation and distribution of podcast content
• Help systematize the generation of curated content for ongoing staff and stakeholder newsletters showcasing projects, company news, and industry insights

Preferred Qualifications

• An understanding of principles of Graphic Design and storytelling
• Knowledge of healthcare, behavioral healthcare, and substance use disorder treatment systems
• Skilled in use of tools like Canva, Riverside Studio, Vyond, audio/video editing software, storyboarding and other tools and strategies to produce creative work
• A portfolio of creative work to demonstrate experience is preferred

Benefits

• 100% Medical and dental, Life and LTD for the employee and up to 50% for any dependents medical and dental coverage
• PTO and Holiday pay
• Retirement benefits after 6 months of service
• Training and SUD CEU opportunities