Marketing Operations Specialist

Summary

Join Restaurant365, a SaaS company revolutionizing the restaurant industry, as a Marketing Operations Specialist! You will play a vital role in optimizing marketing processes, ensuring smooth operations, and supporting the team's long-term growth. This position involves managing tasks, streamlining workflows, and building scalable systems. You will collaborate closely with the Senior Marketing Operations Manager and other team members. If you are organized, innovative, and enjoy building efficient systems, this is an excellent opportunity to make a significant impact. The role offers a competitive salary and comprehensive benefits.

Requirements

• 1-2 years in a marketing operations, coordination, or project management role
• Process-Oriented Mindset: You’re passionate about finding ways to optimize processes, reduce friction, and improve efficiency across the marketing team
• Attention to Detail: You excel in environments where attention to detail is key, proactively ensuring accuracy and precision in every task and striving for flawless results
• Team Player: You work well with others, are eager to collaborate, and are willing to step in to support the team when needed
• Problem-Solving Skills: You’re always looking for ways to improve workflows and solve challenges that make the team more effective

Responsibilities

• Identify opportunities for more scalable processes and solutions within the marketing operations team to improve efficiency, streamline workflows, and enhance the overall marketing strategy
• Use Monday.com to efficiently manage and prioritize incoming tickets from the marketing team, ensuring smooth communication and timely delivery of tasks
• Leverage Ringlead to upload and clean data from tradeshows attended by our Sales Reps, ensuring accurate and up-to-date contact lists for our campaigns
• Assist in managing in-product alerts via Pendo, ensuring timely and accurate notifications to support customer engagement efforts
• Support the team by creating ad hoc Salesforce reports that help optimize marketing processes and improve overall campaign execution
• Collaborate with other members of the marketing operations team, providing support when they need help managing high-priority projects or heavy workloads
• Keep our UTM tracking sheet up to date, ensuring that it aligns with all active marketing channels and provides accurate tracking data for performance analysis
• Support the Marketing Operations Developer in the execution and scheduling of Marketing emails each month

Preferred Qualifications

Experience with tools like Monday.com, Salesforce, and Pendo

Benefits

• Salary range of $70,000-$98,000
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives