Medical Assistant I

Summary

Join Oscar Medical Group as a Medical Assistant and provide comprehensive support to a team of physicians and advanced practice providers. You will play a vital role in patient care, from collecting medical information and performing administrative tasks to coordinating appointments and referrals. This is a full-time, remote position offering a competitive hourly rate and a comprehensive benefits package. The ideal candidate possesses a Medical Assistant certification, 1+ years of experience, and Spanish fluency. The role requires strong communication and organizational skills, and experience in a virtual practice environment is a plus. Oscar Medical Group fosters a supportive and inclusive work environment.

Requirements

• 1+ year of experience working as a Medical Assistant in a primary care, urgent care or multi-specialty clinic
• Medical Assistant Certification or Diploma
• Spanish language fluency (read, write & speak)

Responsibilities

• Provide live video virtual check in and check out support for patients
• Provide live phone and messaging support for patients
• Provide support for your Care Team, including virtual physicians, APPs and RNs
• Plan for each patient's medical needs from initial outreach, care coordination, to resolution
• Assist with the order process, including sending requisition forms and coordinating referrals
• Close the loop with providers after referrals are made, including collecting patient notes from providers
• Schedule appointments with patients for follow up care
• Call providers and facilities to clarify information and help solve complex cases
• Coordinate with internal and external parties to ensure patients needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Preferred Qualifications

Experience in a virtual practice environment

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements