QuickTeam is hiring a
Medical VA, Virtual Nurse

Summary

QuickTeam is hiring a full-time Medical VA (Virtual Nurse) with a California RN license to support healthcare professionals in a remote setting. The Medical VA will manage patient records using EMR systems, provide customer service, explain services to new patients, assist with scheduling and billing, and maintain confidentiality. Requirements include being a California-licensed RN, previous experience as a Medical Virtual Assistant or similar role, proficiency in using EMR systems and medical terminology, excellent communication skills, strong organizational skills, ability to multitask, prioritize responsibilities, and provide exceptional customer service.

Requirements

• Registered Nurse (US RN/NCLEX) California Licensed
• Proficient in using EMR systems, with a strong understanding of medical terminology and documentation
• Excellent communication skills, both verbal and written, with the ability to explain complex medical concepts to patients in a clear and concise manner
• Strong organizational skills and attention to detail, ensuring accurate record-keeping and data entry
• Demonstrated ability to multitask and prioritize responsibilities in a fast-paced environment
• Proven track record of providing exceptional customer service and maintaining professional relationships with patients and healthcare professionals

Responsibilities

• Utilize your familiarity with EMR systems to manage patient records efficiently and accurately
• Update and maintain EMR systems with new patient information, medical history, and treatment plans
• Provide exceptional customer service by promptly and professionally responding to patient inquiries via phone, email, or chat
• Explain our services to new patients, ensuring they have a clear understanding of how our systems work and what to expect
• Assist healthcare professionals in scheduling appointments, managing calendars, and coordinating follow-up care
• Collaborate with medical billing teams to ensure accurate coding and billing information
• Maintain strict patient confidentiality and adhere to HIPAA regulations in handling sensitive medical information
• Work closely with the team to ensure seamless coordination and communication

Preferred Qualifications

Previous experience as a Medical Virtual Assistant or in a similar role

Benefits

Join our team and contribute to delivering high-quality healthcare services in a virtual environment