The Health Management Academy is hiring a
Member Success Associate
The Health Management Academy
๐ต ~$61k-$74k
๐United States
Please let The Health Management Academy know you found this job on JobsCollider. Thanks! ๐
Summary
Join The Health Management Academy as a Member Success Associate! In this role, you will manage weekly team meetings, track key member KPIs, and support event recruitment and registration. This position requires a Bachelorโs Degree, 1-2 years of experience in a sales or customer-focused role, and strong interpersonal skills.
Requirements
- Bachelorโs Degree required
- 1-2 years experience in a sales or customer-focused role
- Comfortability with being on the phone often and calling members
Responsibilities
- Project manage weekly team meetings and report on key metrics related to member utilization
- Track key member KPIs to monitor membership status and report back to the Account Management team to inform renewal strategy
- Accountable for event recruitment and registration for both in-person and virtual events (including industry & health system member name identification and bio collection)
- Work with the Program leads, Business Development, and Marketing teams to support targeted health system and industry recruitment campaigns for new and underrepresented programs
- Work within the business unit to assist with member calls; scheduling both within the health system and industry segments
- Work with the Marketing team to utilize Marketo email to streamline weekly program communication to members (report back open and click rates)
Preferred Qualifications
Interest in healthcare subject matter
Benefits
Pay starting from $50,000 and up per year plus benefits
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Jobs
- ๐ฐ$35k-$40k๐United Kingdom
- ๐ฐ~$70k-$80k๐United States
- ๐ฐ~$137k-$167k๐United States
- ๐ฐ$85k-$105k๐United States
- ๐ฐ$80k-$120k๐India
- ๐Remote - Philippines
- ๐ฐ$60k-$90k๐United States
- ๐ฐ$65k-$80k๐United States
- ๐ฐ~$42k-$55k๐India
Please let The Health Management Academy know you found this job on JobsCollider. Thanks! ๐