Mid Market Solutions Engineer

Summary

Join Teleport, a fast-growing company building a secure access platform, as a customer-facing Solutions Engineer supporting mid-market customers across EMEA. You will collaborate with the sales team to drive revenue, deliver technical demos and deep dives, and consult with clients. This role involves working with sophisticated technology companies, solving complex challenges, and staying at the forefront of infrastructure and security innovation. The ideal candidate is passionate about open source, cloud-native technologies, and delivering exceptional customer experiences. Teleport offers a high-impact, hands-on role in a supportive and autonomous environment. You will have the opportunity to make a significant impact on the company's future.

Requirements

• 2+ years of experience in a customer-facing technical role such as a Solutions Engineer, Sales Engineer, or Customer Engineer at a SaaS, open-source, or enterprise software company
• Strong hands-on experience configuring/debugging Linux systems and troubleshooting network issues
• Proficiency with Kubernetes and containerization
• Strong experience with at least one major cloud provider (AWS, GCP, or Azure)
• Familiarity with traditional infrastructure networking/security and modern cloud-native architectures
• Passion for open source technologies and eagerness to stay current with industry trends
• Excellent communication and collaboration skills, with an ability to translate complex technical topics into business value
• Self-motivated and comfortable working in a globally distributed, remote-first team

Responsibilities

• Collaborate with sales reps and leadership to understand customer needs and align technical value with customer outcomes
• Work with mid-market clients across EMEA to understand their technical goals, understand pain points, and demonstrate and proof-of-concept how Teleport fits into their infrastructure and security landscape
• Partner with Senior Solutions Engineers on complex accounts and implementations
• Support various go-to-market initiatives, including creating marketing collateral, contributing to product positioning, participating in customer interviews, and attending industry events
• Act as a brand ambassador—traveling to conferences, engaging at meetups, and helping drive product awareness in the community
• Maintain a roll-up-your-sleeves mentality and actively contribute to a startup-style, high-energy team culture
• Continuously develop technical expertise in Linux, networking, Kubernetes, and modern cloud-native stacks

Benefits

• Competitive salary, commission, and equity package
• Comprehensive benefits and a flexible, supportive work environment
• Extensive health coverage
• Annual expense budget
• Rest & recovery policies that maximize leave and your ability to recharge
• Investment in your future with retirement savings plans
• Equity in a US $1.1-bn business
• Professional development opportunities