National Account Manager

Summary

Join Fresh Direct as a National Account Manager in Bicester, with remote work and regional travel. This exciting opportunity offers a competitive salary, bonus scheme, company car, and excellent career development. You will be accountable for customer performance, driving profitable growth, and meeting targets. The role requires strong communication, negotiation, and analytical skills, along with a passion for driving profitability. Fresh Direct values diversity and inclusion, creating a supportive and collaborative work environment.

Requirements

• Be customer focused and solutions driven
• Possess excellent negotiation skills
• Have first rate communication and presentation skills both verbal and written
• Be organised and an effective time planner
• Have the ability to prioritise workload by importance
• Possess strong numerical skills and the ability to analyse data
• Have excellent product knowledge and an understanding of the industry
• Have a passion for driving costs out of the business & increasing profitability
• Be able to navigate cross functional teams to provide excellent account management
• Have the ability to think outside the box and drive innovation
• Be ethical and honest

Responsibilities

• Be accountable for the customer performance, ensuring that company profitability, customer requirements and individual growth targets are met
• Support and execute Joint Business Plans to drive profitable and collaborative customer growth
• Monitor, report & forecast on account performance against sales budget and cash margin in order to maximise future performance
• Manage contractual Key Business Indicators as part of all customer reviews
• Annually review customer account plans as part of the budgeting process for the following year
• Work with other departments as required to ensure that budgeted sales targets, account profitability, customer satisfaction and retention are achieved across portfolio
• Identify, understand and communicate both the customer needs and development aspiration. Work with the required Fresh Direct Group function to meet those needs and aspirations
• Demonstrate strong internal communication skills to ensure management team members are kept updated on any opportunities or threats that could potentially impact the business
• Fully utilise the NPD function of the business to ensure that all opportunities within current customer base are maximised to drive account value and profitability

Preferred Qualifications

Be able to mentor and develop team members

Benefits

• Competitive salary
• Attractive bonus scheme
• Company car
• Brilliant reward and recognition scheme
• Excellent career development