National And Strategic Account Sales Manager

Summary

Join Lindblad Expeditions as the Manager of National & Strategic Accounts! This role focuses on developing and executing sales strategies to grow and retain key national and strategic accounts. You will manage high-value client relationships, identify new business opportunities, and drive revenue growth. Collaboration across departments is key to ensuring exceptional service. The position requires 5+ years of sales experience in account management, preferably in the expedition or adventure industry, and a proven track record of exceeding sales goals. This home-based role includes travel (50-75%) and offers a competitive salary and benefits package.

Requirements

• BA/BS degree or equivalent industry experience
• 5+ years of sales experience, with a focus on national or strategic account management, preferably in the expedition or adventure space
• Proven track record of meeting or exceeding sales goals
• Strong relationship-building, negotiation, and communication skills
• Ability to develop and implement account strategies that drive growth and client retention
• Highly organized, self-motivated, and results oriented
• Experienced with MS Office Suite, including PowerPoint, Excel, Word and Outlook
• Ability to interact with all levels of staff
• Strong skills in time management, handling multiple tasks, setting priorities, and meeting deadlines
• The ability to work independently as well as with others in a team environment
• Must be able to travel 50-75%, and work remotely (home-based position)

Responsibilities

• Serve as the primary point of contact for assigned national and strategic accounts
• Build and maintain strong relationships with key stakeholders within Consortia and Agency organizations
• Identify and pursue opportunities to grow existing accounts by expanding destinations sold
• Lead the development and execution of account plans tailored to each Agencies specific needs and goals and level of expedition experience
• Achieve or exceed quarterly and annual revenue targets for assigned accounts
• Develop and present compelling proposals, demonstrating a deep understanding of client needs and company offerings
• Collaborate with the Vice President and Director, National & Strategic Accountsand other internal teams to execute a cohesive sales strategy
• Ensure high client satisfaction by understanding Agency needs, solving problems proactively, and delivering exceptional service
• Lead onboarding of new Strategic Accounts
• Conduct regular business reviews with Agency Owners to communicate performance, identify additional needs, and to ensure long-term partnerships
• Address and resolve any client issues in a timely and effective manner in support of the Field Sales Team
• Monitor market trends and competitor activities to stay informed on industry developments
• Contribute to the development of sales strategies by sharing Agency insights and market intelligence
• Partner with internal teams, to ensure alignment on client goals
• Coordinate with internal resources to address client needs and support Agency initiatives
• Act as an advocate for clients within the organization, helping to prioritize and address key client requirements

Preferred Qualifications

Experience with Salesforce and Seaware

Benefits

• Travel benefits for employees and their family
• Voyage of Discovery trips for employees to travel as guests
• Health insurance including Medical, Dental, Vision
• 401(k) plan with employer match
• Long-Term Disability, Life & AD&D Insurance
• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
• Pre-Tax Commuter Benefit
• 7-8 Paid Holidays
• 2-3 Floating Holiday Options (pro-rated per start date)
• Up to 15 days of vacation (pro-rated per anniversary year)
• Parental Leave
• Sick/personal days per city & state ordinance
• Pet Insurance discount
• This role is eligible for an annual 7.5% bonus, based on performance