NetSuite Business Analyst

Summary

Join Reformation as a Business Analyst - NetSuite and contribute to the company's innovative approach to sustainable fashion. As a key member of the technology team, you will analyze and optimize business processes with a focus on NetSuite, our core financial system. You will support all activities related to the scoping, development, and implementation of different organizational information systems and business software applications connected to NetSuite via middleware.

Requirements

• 5+ years of experience in accounting, operations and e-commerce
• 3+ years of experience in NetSuite
• Experience with NetSuite roles and user administration
• Experience with NetSuite API integrations, scripts and workflows
• Previous experience with ERP, WMS, OMS, e-commerce integrations and technology infrastructures
• Ability to troubleshoot enterprise data and workflows in an environment connected via middleware
• Familiarity with agile project management and JIRA, Atlassian’s issue and ticketing software
• Distinctive problem solving, organizational, and analytical skills with a high aptitude for process thinking, execution and improving efficiencies
• Strong communication skills and detail oriented
• Have good leadership skills to supervise those involved with each stage in the process
• Understanding of testing best practices and co-ordinating QA and UAT

Responsibilities

• Act as subject matter expert for NetSuite
• Be responsible for driving the evaluation, selection, design and delivery of reliable, scalable solutions to business initiatives for back end systems including finance, operations, order management and fulfillment
• Support growth and business objectives, actively engaging with business stakeholders to ensure clear understanding of business requirements, and alignment with strategic priorities, then work with Engineering to bring them to life
• Research, information architecture, lead the detailed project planning and execution of approved projects. Interface with the engineers working on the products daily; speak their language, write user stories, set them up for success
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs to improve business tools, user experience, and efficiencies
• Communicate any product challenges, timeline changes, and other updates that may affect Ref teams
• Collaborate directly with Operations, Finance and Engineering teams

Benefits

• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick, holidays & volunteer time-off for eligible employees
• Mission based company + casual and entrepreneurial work environment
• Clothing discount, dog-friendly office, company events + parties and much more
• 401K with company match