Okta Platform Lead

Summary

Join Abnormal Security as an Okta Platform Lead & Innovator to lead the strategic vision and execution of identity and access management initiatives. You will oversee Okta solution design, implementation, and optimization for a growing global workforce. This role involves integrating AI-driven automation, managing a team of Okta administrators, and collaborating with cross-functional teams. You will be responsible for forecasting software spend, managing vendor relationships, and defining KPIs. The ideal candidate possesses strong technical acumen in cloud SaaS environments, excellent analytical and problem-solving skills, and proven experience in platform integrations. This is a leadership role requiring strong communication and collaboration skills.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree is a plus
• 10+ years of experience in Okta platform development, configuration, and architecture
• Okta Certified Consultant
• Strong knowledge of IAM protocols (e.g., SAML, SCIM, OAuth)
• Expertise in automating IAM processes using Okta Workflows or scripting (e.g., PowerShell, Python)
• Strong understanding of business processes and concepts such as “birth right” application access/authentication
• Proven experience in platform integrations, including APIs and web services
• Demonstrated proficiency in securing and optimizing Okta applications and data structures
• Experience with Workday as the “source of truth” and experience with ServiceNow

Responsibilities

• Establish practical and working knowledge of Abnormal’s technical platforms, business processes, interact with key business partners to recommend solutions that improve employee effectiveness and processes
• Prepare and manage an intake process to capture all stakeholder needs, translate requirements into cutting-edge solutions, design, build, deploy while tracking all work in a reportable way represented via proper dashboards
• Collaborate with cross-functional teams, including IT End User Experience, IT ServiceNow Platform, IT End User Platforms, Security, HR, and various business functions to ensure seamless delivery of solutions to support the entirety of the Abnormal business
• Responsible for forecasting software spend while understanding the current state, assessing future needs, and estimating costs associated with upgrades, replacements, and growth of all IT platforms
• Manage vendor relationships and contracts related to IT IAM Platforms, support tools and services
• Define, implement, and track KPIs that gauge the effectiveness, efficiency, and satisfaction of IT services while continually identifying areas for improvement, and implementing corrective actions as needed
• Lead the IT IAM Platforms team as tier 3 escalation for end user support with the expected result in the resolution fully documented and/or automation put in place to prevent similar problems from being escalated again
• Develop and execute a roadmap for Okta’s adoption and optimization, aligning it with business goals and future growth
• Enable AI-driven features and workflows within Okta, enhancing process automation, quality management, reporting , and service delivery efficiency across the organization
• Continuously monitor and improve platform performance, scalability, and user experience, ensuring it meets the highest standards for business-critical applications
• Mentor and manage junior Okta administrators, fostering a culture of collaboration and professional growth
• Partner with IT, Security, HR, and business leaders to deliver seamless identity and access management solutions
• Oversee relationships with Okta and related vendors to maximize ROI and ensure alignment with organizational needs
• Lead complex integrations with enterprise systems (e.g., CRM, ERP) to enable unified data flows and user experiences

Preferred Qualifications

• Okta Certified Architect & Okta Certified Workflows
• Experience with advanced Okta modules, including Identity Threat Protection, AMFA, Workflows
• Familiarity with ITIL v4 or other IT governance frameworks
• Knowledge of CI/CD pipelines and infrastructure automation tools like Terraform
• Strong project management capabilities, with experience in agile methodologies

Benefits

• Bonus
• Restricted stock units (RSUs)
• Benefits
• Base salary range: $170,000 — $200,000 USD
• San Francisco/New York Base pay range: $195,500 — $230,000 USD