Onboarding Specialist

Summary

Join Wing and become our Onboarding Specialist, facilitating new team member interviews by collecting and distributing video interviews from candidates to prospective customers. You will play a crucial role in understanding customer demand and providing suitable candidates. This role involves engaging with customers, recording interview questions, collecting high-quality video answers, and coordinating with sales and recruitment teams. The ideal candidate possesses significant experience in onboarding, customer success, or recruiting, along with strong communication and interview skills. This full-time position offers a competitive salary, opportunities for promotion, paid training, pay raises, and the benefit of working from home.

Requirements

• 2 years of experience in any of the following areas: Onboarding, Customer Success, Client Management, Recruiting, Professional Staffing
• Experience speaking to candidates and conducting high-volume interviews
• Experience with video conferencing software and using it to conduct interviews
• Experience working with customers to understand their needs and coordinating with multiple parties to ensure demand is met
• Must have the ability to professionally communicate with prospects in the English language

Responsibilities

• Engage with customers to understand their ideal candidate and process their plan inquiries
• Record ad-hoc questions for video interviews using Videoask
• Collect video interview answers from candidates and ensure that the quality meets our requirements
• Work with sales and recruitment to ensure that we not only have the right requirements but that we are able to provide candidates that meet the prospect’s criteria in their entirety
• Coordinate with recruitment to generate video interviews

Preferred Qualifications

• Experience in the global outsourcing industry
• Experience working as a full-cycle recruiter and sourcing high-quality candidates
• Experience working with online meeting platform skills (Google Meet, Zoom, or Skype)and possess strong calendar management skills
• Critical thinking skills, attention to detail, strong verbal and written communication in English
• Confident, coachable, and enthusiastic team player who thrives in a fast-moving environment

Benefits

• Opportunities for promotion
• Paid training
• Pay raise
• Work from home