Onsite Event Coordinator

Summary

Join Fever, a leading global live-entertainment discovery tech platform, as a Production Coordinator for Candlelight concerts. The role involves coordinating operations and logistics, managing event timings, and ensuring customer satisfaction.

Responsibilities

• Coordinating the operations and logistics of each event in your City including transportation of equipment to and from the venue
• Creating schedules and advancing key documents to all suppliers and venues staff
• Booking and training staff for all events through our agency staffing partner
• Attending weekly project updates with the Project Manager and Associate Producer to review, action and implement important production details, event reviews and policy procedures
• Overseeing inventory for storage solutions
• Ensuring Event and Incident Report forms are filled in (or ensuring the onsite EM has done so)
• Occasionally assist with evaluating and executing walk-throughs of potential venues (additional hours given)
• Managing scheduled event timings as the main POC onsite
• Implementing new or amended production details, company policies and procedures
• Dealing with customer queries and complaints
• Filling in Event / Incident Report forms
• Encouraging high performance and implementing improvements with in your team
• Providing photographs and feedback after each event to your Project Manager
• Representing both the Fever and Candlelight brand fully through professional communication and management; acting as the main customer service representative at every event