Operations Associate

Summary

Join Blueground, a company that makes people feel at home wherever they choose to live. We're looking for an experienced Maintenance Technician to work in our Hayward, California-based operations.

Requirements

• Experience (at least 5 years) as a General Maintenance / Repairs Technician or in a similar role
• Proven experience in repairing Home Appliances
• Experience in spare parts and knowledge of suppliers to source them
• Eye for details, and ability to inspect apartments and provide accurate reports/snag list
• Strong knowledge of maintenance/technical procedures and practices
• Client-oriented with very good communication skills
• Comfortability traveling to multiple locations in the San Francisco Bay Area in same working day
• Flexibility in schedule and ability to attend to emergencies as needed
• Appropriate Certifications for the equipment in use
• Flexibility to work weekends (never exceeding 5 working days/week)
• Great problem-solving skills

Responsibilities

• Installation of furniture, lights, home appliances, wall mounting of mirror, artwork as required based on furnishing standards
• Conduct repairs as needed, (carpentry, handyman tasks, light painting tasks)
• Troubleshoot & repair where possible. Where applicable, arrange a repair with a specialist appliance engineer
• Conduct inspections and provide a snag list for the apartments
• Liaise with contractors on maintenance tasks (appliances, plumbing, electrical work, etc) that are specialized if needed, hand over, communication, and follow up checks
• Assist guests with maintenance/technical issues (electrical, plumbing, carpentry related to their stay at the property in order to support a positive guest experience
• Assist in delivering missing items to clients, such as glassware, lighting, small appliances, etc