Operations Associate

Summary

Join Grow Therapy, a rapidly growing mental healthcare platform, as an Operations Associate on the Business Operations team. You will play a crucial role in driving high-impact, cross-functional initiatives that improve the company's scalability and operations. Your responsibilities will include leading complex projects, building scalable systems, and collaborating with various teams to solve critical business challenges. This role requires a problem-solver with a data-driven approach and a passion for making a positive impact in the mental healthcare landscape. Grow Therapy offers a competitive salary, comprehensive benefits, and the opportunity to contribute to a mission-driven organization.

Requirements

• A Problem Solver. You’re able to identify business challenges based on metrics and analyses, and you’re ready to recommend solutions to improve business processes
• A data-driven decision maker. You ground your thinking in data, using metrics and analysis to uncover insights, validate hypotheses, and guide operational decisions
• Mission-Driven. You’re here to change the world, and you’re always connecting your work back to the importance of the Grow Therapy mission
• Agile. You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge

Responsibilities

• Lead high-impact, cross-functional initiatives from scoping to execution, ensuring alignment, accountability, and measurable outcomes
• Identify and solve strategic or operational problems that don’t clearly fall within a single team’s remit, often in ambiguous or fast-changing areas
• Design and implement scalable systems, workflows, or processes that improve efficiency, quality, or decision-making across the business
• Collaborate with stakeholders across functions (e.g., Operations, Data, Strategic Partnerships, Payor Success, etc.) to understand needs, drive alignment, and support execution

Benefits

• The chance to drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Flexible working hours
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Wellness Stipend
• In-office meals and snacks
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities