Professional Recruiters is hiring a
Operations Associate

Summary

We are seeking a detail-oriented and highly organized Operations Associate to join our dynamic team. The ideal candidate will support the daily operations of our company, ensuring efficiency and effectiveness in all processes. This role involves process improvement, project management, data analysis, client interaction, and learning and development.

Requirements

• Bachelor's degree in business administration, Management, or a related field
• Strong analytical and problem-solving skills
• Excellent English communication skills and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Responsibilities

• Support the daily operations of the company
• Identify opportunities for process optimisation and efficiency improvements across different departments
• Analyse current workflows and recommend enhancements to streamline operations
• Implement best practices and innovative solutions to improve productivity
• Support and manage cross-functional projects, ensuring timely and successful completion
• Coordinate with various teams to gather requirements, set objectives, and track progress
• Deliver project reports and updates to senior management
• Conduct data analysis and generate reports to support decision-making processes and strategic initiatives
• Utilise analytical tools to interpret data and provide actionable insights
• Assist in developing performance metrics and KPIs to monitor departmental success
• Engage with clients to understand their needs and provide exceptional service
• Assist in client meetings, presentations, and negotiations
• Build and maintain strong client relationships, contributing to client satisfaction and retention
• Provide support to colleagues, sharing knowledge and best practices to enhance team performance

Preferred Qualifications

• Willingness to learn and adapt in a fast-paced environment
• Previous internship or work experience in a related field is a plus

Benefits

• Employment Type: Contract
• Duration: 1 year, with the possibility of extension
• Compensation: Given the full-time support required, the projected monthly income ranges from ₹40,000 to ₹60,000
• Work Schedule: Monday to Friday, adhering to a night shift to align with US Time Zones- Multiple shifts available. (5 AM – 2 PM PST / 5:30 PM – 2:30 AM IST) (8AM – 5PM PST/8:30 PM TO 5:30AM). Additionally, schedule may be changed contingent upon the role requirement
• Location: Remote (Work from Home)
• Internet Requirements: A minimum internet speed of 50 Mbps is required, with a LAN connection recommended for optimal performance