Operations Associate

Summary

Join Solace, a healthcare advocacy marketplace, as an Operations Associate and contribute to our mission of empowering patients. You will be responsible for executing tasks at the highest level, working on projects with direct visibility to the CEO. This role demands a high-performing individual who thrives in a fast-paced environment, takes ownership, and excels in planning and execution. You will collaborate with multi-disciplinary teams, rapidly generate ideas, and actively contribute to product quality. The ideal candidate possesses exceptional planning and communication skills and a bias toward action. This is a fully remote position based in the US.

Requirements

• Experience working in a chaotic environment
• 2+ years of relevant experience working in consumer startups, banking, consulting, or any demanding job in a high pressure environment that required organization and performance
• An intuitive understanding of what it takes to bring a plan to life
• Exceptional skills in planning skills and using Notion
• A bias toward action and execution. You get antsy if you’re not getting something done
• Great communication skills that help you work with executive teams to make visions come to life

Responsibilities

• Analyze task requirements and produce high-quality plans and output
• Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way
• Work with small multi-disciplinary teams. You’ll partner closely with engineering, product, and business folks to find elegant solutions to challenges
• Rapidly produce multiple ideas. You're not attached to a particular tactic, only around solving the problem
• Actively contribute to testing and ensuring the quality of our product
• Plan and Do. You create a plan and execute it. You're equally comfortable managing a large project team as well as executing entirely yourself
• Learn and become a guardian of our standards to bring Solace to life

Preferred Qualifications

You've worked in healthcare and understand credentialing or billing codes

Benefits

This is a remote position