Operations Coordinator

Summary

Join our team as an Operations Support Specialist to improve availability, avoid failures, increase revenue, and optimize costs. You will communicate with external providers, provide local support, manage ATM machines inventory, and more.

Requirements

• BA in Engineering or IT
• Fluency in English
• Computers skills. Strong IT preference
• Strong interpersonal skills with an orientation towards customer service
• Self-motivated, results-orientated, and fully independent
• Analytical and problem solving skills
• Focus and dedication in delivering quality

Responsibilities

• Improve availability
• Avoid failures
• Increase revenue
• Optimize costs
• Communicate with external providers: Security, Installation, Transportation, CIT companies etc
• Provide local support to the company's centralized Operations functions
• Define scope
• Set up measuring points, dependences, processes set up testing, documentation and manual preparation, SLA monitoring
• Project management
• Testing and supporting implementation
• Manage and maintenance of the ATM machines inventory and sites in the dedicated systems
• Technical office and operations IT/telco support
• Site surveys and related documentation management in order to prepare site documentation, taking responsibility for the effective flow of information between the local management team and full suppliers chain involved in site preparation
• Coordinate Euronet resources to resolve potential incidents

Benefits

Best trainees will get a permanent contract