Operations Coordinator

Summary

Join our team as a Shopify & Amazon Operations Coordinator to manage and optimize our digital storefronts across multiple platforms. This role requires managing daily operations, maintaining product catalogs and inventory, and supporting marketing campaigns. You will monitor stock levels, resolve discrepancies, and assist in merchandising updates. The ideal candidate will have 2+ years of eCommerce experience, extensive Shopify Plus experience, and familiarity with various eCommerce tools. This is a part-time, remote position offering a flexible schedule.

Requirements

• 2+ years of experience in eCommerce operations, preferably in multi-channel DTC or consumer goods
• Extensive experience with Shopify Plus is essential; familiarity with Amazon Seller Central is a bonus. (90%+ of the work is Shopify)
• Highly adaptable with the ability to learn new systems and tools quickly
• Comfortable juggling priorities and owning workflows with high accountability and minimal oversight
• Culturally aligned, collaborative, and eager to grow with the team

Responsibilities

• Own daily operations across Shopify Plus, Amazon, and Walmart, ensuring optimal store health and listing accuracy
• Maintain up-to-date product catalogs, pricing, descriptions, and inventory with internal teams and partners
• Manage Instagram and Facebook Shops to support product launches and marketing campaigns
• Monitor stock levels and sales performance via Inventory Planner to ensure availability across all platforms
• Support pre-order and restock coordination in collaboration with warehouse and logistics teams
• Resolve inventory discrepancies and keep warehouse visibility aligned with site promotions
• Assist in merchandising updates across sites: category pages, banners, and promotions
• Manage product feeds and templates to improve search and discoverability
• Implement A/B testing and personalization strategies using tools like Intelligems
• Oversee and improve the customer returns process via Loop Returns to maintain a seamless, branded experience
• Use analytics and insights to inform strategy across sales channels and user experience
• Provide regular performance reporting and identify actionable improvements

Preferred Qualifications

• Experience with tools like Inventory Planner, Loop Returns, Rivo Loyalty, PageFly, JudgeMe, and Intelligems a major plus
• Familiarity with gaming or youth consumer products is a bonus
• Experience in high-growth, lean teams, or solo-led eCommerce setups