Operations Intern

Summary

Join Presence, a leading provider of teletherapy solutions, as a Summer 2025 Operations Intern. This remote internship offers hands-on experience in streamlining operations, improving internal processes, and supporting a large network of clinicians. You will standardize internal operations using tools like ZenDesk and ClickUp, evaluate and improve existing templates, and assist with project coordination. The ideal candidate is a currently enrolled undergraduate pursuing a relevant degree, available to work 25 hours per week, and possesses basic project management experience and familiarity with Google Workspace. This role is a great opportunity to contribute to a mission-driven organization and gain valuable experience in a collaborative remote environment. The internship runs from June 16 to August 8, 2025.

Requirements

• Current enrollment in an undergraduate program (Business Administration / Management, Supply Chain Management/ Logistics, Information Systems / Management Information Systems, Accounting / Finance) with an anticipated graduation date in 2026 or 2027
• Available to work up to 25 hours per week throughout the 8-week summer internship, running from June 16 to August 8
• Excellent communication skills (written and verbal)
• Ability to work independently and as part of a remote team
• Enthusiasm for remote work and “cameras on” collaboration

Responsibilities

• Standardize Internal Operations: Assist in designing and implementing scalable systems and solutions to streamline operations, using tools like ZenDesk, ClickUp, and Google Workspace
• Evaluate and Improve Templates : Review existing project templates, documentation, and processes; suggest and implement improvements to boost efficiency and clarity for the team
• Support Our Provider Community : Help build and refine resources, communications, and systems that strengthen our network of 2,000+ clinicians, ensuring they feel connected and supported
• Assist with Project Coordination : Support the setup, tracking, and management of strategic projects, keeping timelines and deliverables on track
• Research Emerging Technology : Explore new tools and technologies that could enhance our operations and propose actionable ideas to integrate them
• Collaborate Across Teams: Work with remote team members to ensure clear communication and alignment, contributing to a positive, inclusive team culture

Preferred Qualifications

• Basic experience with project management or organizational tools (ClickUp, JIRA, Trello, or similar is a plus)
• Familiarity with Google Workspace (Docs, Sheets, Slides) and an interest in operational software

Benefits

This is a part-time, temporary, non-exempt (hourly) position with a pay range of $15–$20 per hour