Remote Operations Manager

Summary

Join our team as a proactive and detail-oriented Operations / Project Manager to ensure smooth and timely delivery of project tasks and processes.

Requirements

• Fluent/Advanced spoken English
• Self-reliant with the ability to resolve issues related to SOPs and troubleshooting
• Understanding of project management principles, including statistical reporting and adherence to task deadlines
• Eagerness to learn and adapt to new challenges
• Consistency, meticulousness, attention to details
• The ability to turn «chaos» into «order» and create processes where there were none
• High level of communication and empathy

Responsibilities

• Track and monitor project progress, making sure tasks are delivered according to deadlines
• Oversee project management activities, including managing escalation points, reporting statistics, setting task due dates, and conducting follow-ups
• Develop and enhance automations to improve workflow efficiency
• Provide fast technical responses and regular touchpoints to the team
• Oversee administrative tasks and ensure their timely execution
• Improve internal and external processes in the company, find ways to automate routine

Benefits

• Fully remote position
• Full-time job with a flexible working schedule
• Competitive salary with limitless possibilities for growth
• Mentorship opportunities - great possibility to grow professionally