Remote Operations Manager
Demyst
πRemote - Australia
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Job highlights
Summary
Join Demyst as Operations Manager and play a pivotal role in creating operational excellence across various domains, including HR, legal, risk and compliance, data operations, and business operations. As a member of our team, you'll deliver innovative data solutions, tackle pressing data projects, and create immediate value for our clients.
Requirements
- Bachelorβs degree in program management, business or public administration, social sciences, finance/accounting, or related fields
- Minimum of four (4) years of recent project management experience
- Strong business and commercial decision-making skills
- Experience in process design and implementation
- Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities
- Exceptional organizational skills and meticulous attention to detail
- Excellent written and oral communication skills
Responsibilities
- Build and execute operational systems: develop and refine operational processes, identifying opportunities for improvement and implementing necessary revisions
- Issue resolution: identify and track issues, remove barriers, and resolve medium-complexity problems involving stakeholders, escalating when necessary
- Process improvement: identify trends and assess opportunities for process and execution improvement
- Stakeholder communication and clarity: provide clarity to the team and stakeholders on various situations
- Cross-functional collaboration: collaborate with all functions to ensure seamless business execution, reinforce positive morale, and uphold company values
- Metrics and reporting: oversee and report on weekly, monthly, quarterly, and annual metrics related to projects within your operational scope
- Risk management and strategic solutions: anticipate and monitor operational and tactical risks, providing strategic solutions to mitigate them
- Long-term planning and project management: contribute to long-term planning, manage project status reporting, and implement change control processes
- Special projects and collaboration: work closely with the VP, Operations on special planning and departmental projects, ensuring seamless execution
Benefits
- Distributed team and culture, with fully flexible working hours and location
- Collaborative, inclusive, and dynamic culture
- Generous benefits and compensation plans
- ESOP awards available for tenured staff
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