Demyst is hiring a
Operations Manager, Remote - India
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Summary
The job description is for the position of Operations Manager at Demyst. The role involves managing various operational domains, designing and executing processes, issue resolution, process improvement, stakeholder communication, cross-functional collaboration, metrics and reporting, risk management, long-term planning, project management, and special projects. The role is fully remote but candidates are expected to be based in Bengaluru, India, and align their working hours to the US.
Requirements
- Bachelor’s degree in program management, business or public administration, social sciences, finance/accounting, or related fields
- Minimum of four (4) years of recent project management experience
Responsibilities
- Build and execute operational systems: develop and refine operational processes, identifying opportunities for improvement and implementing necessary revisions
- Issue resolution: identify and track issues, remove barriers, and resolve medium-complexity problems involving stakeholders, escalating when necessary
- Process improvement: identify trends and assess opportunities for process and execution improvement
- Stakeholder communication and clarity: provide clarity to the team and stakeholders on various situations
- Cross-functional collaboration: collaborate with all functions to ensure seamless business execution, reinforce positive morale, and uphold company values
- Metrics and reporting: oversee and report on weekly, monthly, quarterly, and annual metrics related to projects within your operational scope
- Risk management and strategic solutions: anticipate and monitor operational and tactical risks, providing strategic solutions to mitigate them
- Long-term planning and project management: contribute to long-term planning, manage project status reporting, and implement change control processes
- Special projects and collaboration: work closely with the VP, Operations on special planning and departmental projects, ensuring seamless execution
Preferred Qualifications
- Operate at the forefront of the data management innovation, and work with the largest industry players in an emerging field that is fueling growth and technological advancement globally
- Have an outsized impact in a rapidly growing team, offering real autonomy and responsibility for client outcomes
- Stretch yourself to help define and support something entirely new
Benefits
- Distributed team and culture, with fully flexible working hours and location
- Collaborative, inclusive, and dynamic culture
- Generous benefits and compensation plans
- ESOP awards available for tenured staff
- Join an established, and scaling data technology business
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