Operations Manager

Summary

Join Oppizi's US/CAN Ops Team as an ambitious Operations Manager! This remote, full-time contract role requires 3+ years of management experience and involves leading and supporting operational cities, coordinating campaigns, managing data, and ensuring compliance. You will liaise with clients, report to the General Manager, and contribute to budget reviews and cost planning. The position also includes recruiting, HR duties, and supporting technology development. Oppizi offers a competitive salary, yearly bonus, health insurance, growth opportunities, and a fast-paced startup environment.

Requirements

3+ years of experience in management

Responsibilities

• Lead, motivate, and support our operational cities in the US within a time-sensitive and demanding environment
• Provide ongoing coaching, mentoring, and support to team members and trainees
• Liaise and coordinate campaigns
• Prepare and present client reports, campaign optimization, and KPIs
• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Organize logistics between the cities
• Work closely with legal departments to ensure activities remain compliant
• Report directly to the General Manager and work closely with high-level management to determine values and mission, budget reviews, client reports, and cost plans
• Meet regularly with clients, provide them with reports, campaign summaries, and more
• Ensure operational activities remain on time and within a defined budget
• Prepare and control inventory
• Manage and plan customer support along with the customer success department
• Recruit resources, conduct interviews, and oversee high-level HR duties
• Support and assist technology development

Preferred Qualifications

High performers

Benefits

• Competitive salary + yearly bonus
• Health insurance (up to $150)
• Possibility to grow quickly in the company for high performers
• Fast-growing startup
• Entrepreneurial environment