Operations Manager, Payroll Success

Summary

Join Deel, a global leader in international payroll and compliance, and become a key player in ensuring accurate and timely payroll processing. You will be the first responder to payroll escalations and risk events, acting as a subject matter expert for your assigned payroll specializations. Responsibilities include collaborating with various teams, developing and implementing payroll policies, monitoring data for improvements, and providing training. This role requires a Bachelor's degree, 3+ years of relevant experience, and a strong understanding of local payroll regulations. Deel offers competitive pay, benefits, remote work flexibility, and stock grant opportunities.

Requirements

• Based on APAC
• Bachelor's degree in Business, Accounting, or a related field from an accredited institution
• 3+ years of experience managing payroll functions for multiple entities and countries
• Working knowledge of local regulations and policies related to payroll and HR
• Advanced knowledge of local payroll software solutions
• Strong verbal and written communication skills, with the ability to communicate complex information to different audiences
• Analytical and problem-solving skills
• Strong attention to detail and accuracy
• Ability to work independently and prioritize competing demands

Responsibilities

• First response to payroll escalations and risk events, and effectively triaging and directing the required actions
• Being the payroll representative in assessing and issuing RCAs for risk events
• Owning one or more payroll specializations, and being the Subject Matter Expert globally for that area’s implementation in Deel payroll
• Being the last line of defense for payroll delivery - if all else fails, we are there to get the job done
• Respond to on-call tags during your shift in a timely and effective manner
• Collaborate with HR, Finance, and other teams to ensure alignment and accuracy of employee data and payroll-related accounting transactions
• Develop and implement payroll policies, procedures, and controls for your payroll specializations
• Monitor and analyze payroll data to identify trends and areas for improvement, and implement process improvements to increase accuracy and efficiency
• Develop and deliver payroll-related training and communications relating to your payroll specializations
• Serve as a subject matter expert on all payroll-related matters, providing guidance and support to other teams as needed
• Collaborate with senior leadership to develop and implement payroll-related strategies and initiatives

Preferred Qualifications

Experience with implementation of new payrolls on an industry-recognized payroll solution

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available