Operations Officer

Summary

Join Winrock International as an Operations Officer and provide crucial support to the Environmental Resources Trust (ERT) Managing Director and staff. This role involves developing and implementing operational procedures, managing the ART Registry, coordinating events, handling reporting, and performing administrative tasks. You will ensure efficient management of ART while maintaining technical rigor and quality. The ideal candidate possesses 5-7 years of experience in administrative and operations management, a Bachelor's degree, and strong project management skills. Fluency in English is required, with additional languages a plus. The position offers a competitive salary, a 403b contribution, and an excellent benefits package.

Requirements

• Bachelor’s Degree in Communications, Governance, Project Management or related field
• Minimum of 5-7 years of experience working in administrative and operations management roles with increasing responsibility over time
• Familiarity with designing and implementing operations procedures, coordinating in-person and online events, facilitating team travel and workflows, and project management software and tools
• Fluency in spoken and written English
• Ability to manage project operations and workflow effectively, to track and meet deadlines for multiple
• Strong interpersonal skills, impeccable integrity and trustworthiness, sense of humor, and diplomatic approach to problem
• Ability to consistently interact with others in a professional, courteous, and tactful manner, maintain a positive attitude and good working relationships, and work effectively in a team
• Ability to work independently for timely completion of quality
• Strong speaking, presentation and written communication
• Must be available to travel for short-term assignments
• Commitment to Winrock’s mission and interest in market-based approaches to reducing greenhouse gas emissions
• Candidate must be comfortable working in a flexible, high-paced environment and able to work well in teams and also independently

Responsibilities

• Assist in developing and implementing operating procedures covering all aspects of the team’s daily work
• Coordinate onboarding of new staff and ensure training on Winrock, ERT and ART’s processes and procedures
• Support ART Registry tasks including tracking new account applications, reviewing document submissions and coordinating response to inquiries
• Provide project management support to the team for large initiatives, assisting in defining the process and tracking and reporting on progress
• Assist team in planning and facilitating retreats, workshops, and online events
• Support team in reporting to ART Board and funders
• Support team in arranging travel, contracting, and invoice and honoraria payment
• Provide general administrative support in internal meeting coordination, document management and formatting, scheduling and other tasks

Preferred Qualifications

• Experience working with teams focused on REDD+ / forest carbon or voluntary or compliance carbon markets
• Fluency in one or more additional languages is an asset, especially Spanish and French

Benefits

• Salary range between $70,000 and $80,000
• 10% contribution for a 403b annually
• Excellent benefits package