Operations Specialist

Summary

Join the Assistantly team, a vibrant unicorn community, as an Operations Specialist. This evergreen role involves managing and improving internal processes, coordinating communication, maintaining documentation, tracking KPIs, onboarding new team members, and supporting strategic initiatives. You will work with various tools and liaise with vendors and contractors. The position offers remote work, competitive pay, paid time off, and opportunities for professional development. Part-time or full-time options are available, with schedules determined by client needs (typically U.S. business hours).

Requirements

• 2+ years of experience in operations, project coordination, or similar roles
• Proven ability to streamline workflows and implement efficient systems
• Excellent communication and documentation skills
• Detail-oriented mindset with strong problem-solving abilities
• Able to juggle multiple responsibilities while staying highly organized
• Comfortable working independently and proactively

Responsibilities

• Manage and improve internal processes and workflows
• Coordinate cross-functional communication between departments or teams
• Maintain documentation, SOPs, and internal resources for consistency and clarity
• Track operational KPIs and generate reports to support business goals
• Help onboard new team members and ensure alignment with company processes
• Work closely with leadership to execute strategic initiatives
• Liaise with vendors, external contractors, and service providers
• Support light HR, finance, or project management tasks depending on client needs

Preferred Qualifications

• Experience with Asana, ClickUp, Trello, or similar project management tools
• Experience with Notion, Confluence, Google Workspace or similar documentation tools
• Experience with Slack, Zoom, Gmail or similar communication tools
• Experience with Salesforce, HubSpot, Airtable, or similar CRM or Ops Systems

Benefits

• Competitive pay above market rates
• Permanent work-from-home opportunities
• Paid Holidays and PTO
• Part-time or Full-time positions tailored to your availability
• Performance, Tenure, and Health & Wellness bonuses
• Opportunities for professional development within the Assistantly community