People Operations Specialist

Summary

Join MCG, a leading healthcare organization dedicated to patient-focused care, as a Senior People Operations Specialist. You will play a crucial role in creating and maintaining processes that enhance employee experience and support the People & Culture team. This remote position, based in Seattle, offers a competitive salary, bonus eligibility, and a comprehensive benefits package including medical, dental, vision, life, and disability insurance, 401K retirement plan, paid time off, parental leave, and more. You will be responsible for identifying HR solutions, implementing and refining people operations processes, fostering positive employee relations, ensuring HR compliance, leveraging people technology tools, supporting the people operations team, preparing HR reports, and contributing to a positive work environment.

Requirements

• At least 4 to 6 Years of professional experience in People Operations or Human Resources function
• Knowledge of HR best practices, employment laws, and regulations
• Strong proficiency in HRIS systems such as Oracle HCM or Workday
• Strong proficiency in Microsoft Excel and MS Office suite

Responsibilities

• Proactively identify HR solutions that align with business needs and drive organizational effectiveness
• Partner closely with the people team and cross-functional stakeholders to implement and continuously refine people operational processes and services with a focus on scalability, simplicity, and employee experience
• Maintain existing people operations process documents and recommend improvements
• Foster positive employee relations by providing guidance, counseling, and support to managers and employees
• Support all aspects of HR compliance, including regular policy and document reviews, assisting with internal and external audits, and completing annual business surveys and EEO Reporting
• Assist with policy writing or revisions as needed and ensure the organization’s People policies and procedures comply with federal, state, and local employment laws, and recommended best practices
• Leverage people technology tools to create automations and efficiencies in day-to-day processes
• Support and mentor members of the people operations team by sharing best practices and partnering to solve issues as they arise
• Prepare regular HR reports and metrics to provide meaningful insights to management

Preferred Qualifications

• Experience managing leave benefits preferred
• Demonstrated experience in employee relations, performance management, talent management, and organizational development
• Excellent interpersonal and communication skills, with the ability to build effective relationships at all levels of the organization
• Solid analytical and problem-solving skills with a strategic mindset
• Strong time management, attention to detail, and reliability
• Prior experience with leave management
• Proven ability to navigate complex and/or ambiguous systems
• Proven ability to work independently, manage multiple priorities simultaneously

Benefits

• ���� Remote work
• ���� Medical, dental, vision, life, and disability insurance
• ���� 401K retirement plan; flexible spending and health savings account
• ����️ 15 days of paid time off + additional front-loaded personal days
• ����️ 14 company-recognized holidays + paid volunteer days
• ���� 6 weeks of paid parental leave + 10 weeks of paid bonding leave
• ���� LGBTQ+ Health Services
• ���� Pet insurance