Operations Specialist

Summary

Join Foxelli Group, a leading digital marketplace company, as their remote Operations Specialist! This role is fully remote, with team members located across 20 countries. You will play a crucial role in refining internal processes, resolving inefficiencies, and driving impactful improvements. Collaborate with the COO to identify and solve operational challenges, creating systems that empower teams. The ideal candidate is a problem-solver with e-commerce experience and strong analytical skills. Foxelli offers competitive salary, generous paid time off, personal development budget, and a flexible remote work environment.

Requirements

• A natural problem-solver is passionate about optimizing business operations and creating impactful change
• Hands-on experience in e-commerce business operations or similar roles
• Strong skills in process mapping, workflow visualization, and system improvement
• Excellent communication and interpersonal abilities, with a talent for asking the right questions, gathering insights, and drawing actionable conclusions
• Familiarity with OKRs systems and platforms, with experience in transitioning between tools
• Proficiency in tools like Asana (or similar project management platforms) and Excel for data analysis and reporting
• A proactive mindset, ready to take ownership of challenges and deliver long-term solutions
• Strong leadership and a collaborative mindset
• Results-driven with a focus on measurable outcomes
• A self-employment certificate

Responsibilities

• Identify and Fix Inefficiencies: Analyze workflows across teams to uncover inefficiencies, gaps, or breakdowns in communication. Propose and implement solutions to streamline operations and standardize processes
• Optimize Systems: Oversee and maintain our OKRs system, ensuring it reflects up-to-date data. Lead the migration from Excel to the best-fit OKR platform for our company, creating a seamless transition
• Enhance Collaboration: Establish and improve communication flows to ensure teams are aligned and information is not lost or delayed
• Strategic Initiatives: Work closely with the COO to identify non-functional areas, develop action plans, and drive strategic initiatives that enhance company operations
• Root Cause Analysis: Dig deep into recurring challenges to uncover and address underlying issues, preventing future roadblocks

Benefits

• Complimentary gym memberships and company-sponsored outdoor adventures for your strength and keeping your physical well-being in check
• A personal development budget is at your disposal for your personal and professional growth to ensure you keep continuously growing
• Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested
• A budget for your home office setup so you’re comfortable working how you like and where you like
• Strong company culture and a network of unique individuals that celebrates you
• Full flexibility with your schedule in a fully remote setting for your control of a working day, powered by Hubstaff for transparency and fairness