Dandy is hiring a
Order Entry & Support Specialist

Summary

Join a rapidly growing venture-backed company as an Order Entry & Support Specialist. Operate as part of a team in a state-of-the-art facility, intaking orders, preparing lab pans, and updating order details in our lab management software. Drive improvements, problem solve, and uphold strict standard operating procedures to ensure high-quality products.

Requirements

• High school diploma or GED equivalent
• 0-2+ years of experience in a fast-paced environment
• Must be able to read, write, speak and understand English
• Ability to sit for extended periods of time
• Passion for tackling problems and breaking them down into smaller manageable steps
• High level of comfort with digital tools and technology
• Very high attention to detail and organizational skills
• Team player attitude and willingness to help others to help the team exceed expectations
• Natural curiosity and ability to learn new concepts, tools, and workflows quickly
• Strong self-motivation, self-direction, and ability to prioritize
• Excellent communication and listening skills

Responsibilities

• Operate Quickly: Directly operate our lab management software to intake and update orders for a variety of dental products (e.g., crown, bridge, implant) in a fast-paced environment
• Drive Improvements: Serve as the go-to individual with firsthand insights on workflow, equipment, and capacity improvement opportunities to help drive high quality products
• Problem Solve: Roll up your sleeves to quickly troubleshoot and solve process, equipment and/or technology issues as you operate within a large scale and fast paced dental lab
• Quality Adherence: Uphold strict standard operating procedures (e.g., order intake quality checks) and lead by example. High quality is key to efficient scalability!
• Collaborate: Work with other team members to identify and quickly address bottlenecks

Benefits

• Healthcare
• Dental
• Parental planning
• Mental health benefits
• 401(k) plan
• Paid time off