Order Processing Specialist

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Future Tech Enterprise

πŸ“Remote - Worldwide

Job highlights

Summary

The job is for an Order Processing Specialist in a remote team based in India. The successful candidate should have at least 3 years of experience in order processing, be detail-oriented, efficient, and able to solve problems. They will review and maintain the electronic order queue, verify customer account details, check inventory levels, and communicate about any discrepancies.

Requirements

  • At least 3 years of prior experience in order processing, order entry, or similar role
  • Excellent attention to detail, with the ability to vet orders for errors
  • A strong understanding of customer purchase orders and quotes with the ability to compare to ensure accuracy
  • Exceptional English communication skills
  • Ability to effectively manage your time to ensure timely and accurate order processing
  • Ability to work independently and take ownership of responsibilities
  • Have a positive attitude and be willing to work collaboratively with others in the team
  • Strong problem-solving skills, ability to think on your feet, and address discrepancies or issues promptly

Responsibilities

  • Review and maintain the electronic order queue
  • Vet orders for errors and upload them to a designated drive
  • Enter orders accurately and promptly from different sources, including Exostar, Emails and Purchase Orders
  • Compare customer purchase orders to quotes or perform manual entry when necessary
  • Verify customer account details, ensure accurate order entry, verify line numbers and pricing, and ensure the orders contain all the necessary information to process them correctly
  • Check inventory levels and adjust orders accordingly
  • Communicate with the Inside sales reps and or customers about any discrepancies
This job is filled or no longer available