Order To Cash Administrator

Summary

Join Xplor's Finance Vertical as an Order to Cash Administrator in Melbourne and make a daily impact. Reporting to the Order to Cash Assistant Manager, you will manage sales ledger and credit control tasks. Responsibilities include month-end reporting, handling escalated queries, posting bank entries, contract maintenance, invoicing, audit checks, day-to-day finance processing, process improvement reporting, and reconciliation of integrations. This 100% remote position (with preference for a Melbourne-based candidate for occasional office work) requires proven finance experience, particularly in accounts receivable and credit control within a B2B organization. Strong Excel skills and excellent communication are essential. Xplor offers various benefits, including 12 weeks of gender-neutral paid parental leave, #GiveBackDays, access to LinkedIn Learning, and flexible working arrangements.

Requirements

• Previous work experience in finance (particularly Accounts Receivable)
• Proven credit control experience, working on key accounts within a Business to Business organisation
• Experience with accounting knowledge within sales ledger and bookkeeping
• Proven excel skills to a good standard
• Process improvement experience
• Excellent written and verbal communication skills with tactful telephone manner
• Self-driven in seeking resolutions to a high standard
• Customer-centric and flexible with the ability to handle overdue credit accounts with risk-based approach in order not to jeopardise relationship with customer

Responsibilities

• Manage sales ledger and credit control tasks for customers
• Month end reporting on debt and ECL including credit risk
• Handle mailbox and Salesforce cases - escalated queries – both internal and external
• Post bank entries relating to Order to Cash postings
• Maintain contracts and invoice customers
• Complete Audit checks / tasks
• Perform day to day finance processing
• Report process improvements to Order to Cash Assistant Manager
• Review and reconcile integrations from the operating platforms/Salesforce to Netsuite to ensure completeness and integrity of the invoicing
• Create SOPs where needed
• Create bank payments
• Perform month end analysis

Preferred Qualifications

Experience with Stripe

Benefits

• 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
• #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
• Unlimited access to LinkedIn Learning, plus regular career and growth conversations with your leader, as part of Xplor GPS
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements