Outbound Business Development Representative

Summary

Join Customer.io's Ireland team as an Outbound Business Development Representative (BDR)! In this role, you will proactively identify and engage potential customers, qualifying leads and setting up meetings for the sales team. You'll collaborate with marketing and sales, utilizing various tools to research target accounts and maintain organized records. Success requires strong communication, resilience, organization, and a basic understanding of sales. The company offers a supportive environment for learning and development, along with competitive compensation and benefits.

Requirements

• Enjoy connecting with people and articulate ideas clearly and concisely
• Be resilient in the face of rejection and maintain motivation to achieve your goals
• Be organized, capable of managing multiple priorities, and attentive to detail
• Have a basic understanding of sales and be eager to learn more about lead qualification and objection handling
• Thrive in collaborative environments and work effectively across teams to streamline processes
• Be self-driven and motivated by targets, constantly looking for ways to improve your performance
• Have familiarity with CRM tools like Salesforce or HubSpot
• Have a proven track record of success in lead generation and outreach efforts
• Be able to thrive in a fast-paced, target-driven environment and work independently

Responsibilities

• Research and Identify Prospects: Utilize various tools and resources to identify potential customers who could benefit from our solutions, building a robust list of target accounts
• Initiate Outreach: Engage with prospects through cold calls, emails, and social media to generate interest and qualify their needs
• Qualify Leads: Assess leads based on their business needs, timing, and fit for our solutions, ensuring they’re ready to speak with our Account Executives
• Set Up Meetings: Schedule high-quality meetings for the sales team with decision-makers who express interest in learning more about our offerings
• Maintain Organization: Keep accurate records of your interactions with prospects in our CRM, ensuring clear visibility of their status in the sales funnel
• Collaborate as a Team: Work closely with marketing to refine outreach strategies and provide feedback to enhance our lead generation processes
• Follow Up: Nurture relationships with prospects who express interest but aren’t yet ready to engage fully
• Share Your Progress: Regularly update your manager and the team on your outreach efforts and progress toward meeting your goals

Preferred Qualifications

• Have 1-2 years of experience in a similar outbound sales role, ideally in a SaaS or tech company
• Have prior experience in outbound sales within a SaaS company
• Have an understanding of sales methodologies and lead generation strategies

Benefits

• Competitive salary and a great bonus structure
• Plenty of opportunities for professional development and access to sales coaching
• Be part of a passionate team that’s focused on growing and succeeding together
• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• Opportunities to meet in person with your peers throughout the year