Outbound Operations Manager Junior - Mid

Summary

Join Nord Security's B2B Commercial Team as an Outbound Operations Manager and build the systems and data that power the outbound sales engine. You will design and manage workflows for outbound prospecting, own the infrastructure for cold email, partner with SDRs to run A/B tests, build data enrichment processes, and support weekly reporting. The role requires 2+ years of experience in sales operations or outbound sales, familiarity with tools like Salesforce and Apollo, and a strong understanding of data management. Bonus points for knowledge of email deliverability best practices. In return, you'll receive a competitive salary, hybrid work options, access to a 24/7 gym, mental health benefits, premium healthcare, extra vacation days, and various company events.

Requirements

• 2+ years of experience in sales operations, operations or outbound sales
• Familiarity with tools like Salesforce, Apollo, Salesloft, or similar. Clay knowledge is a big plus
• Experience building outbound prospecting workflows and understanding cold outreach mechanics
• Ability to run tests, analyze performance metrics (open/reply/demo), and adjust accordingly
• Strong understanding of data management: list uploads, enrichment, deduplication, segmentation
• A structured thinker with attention to detail, but adaptable to experimentation and fast change
• Comfortable working cross-functionally with SDRs, AEs, Sales Ops, and Enablement

Responsibilities

• Design and manage workflows for outbound prospecting across tools
• Own the infrastructure for cold email: warm-up domains, inbox rotation, sender health, campaign setup, deliverability monitoring
• Partner with SDRs to run A/B tests, analyze results, and iterate quickly on ICP, messaging, and workflows
• Build and manage data enrichment and deduplication processes to ensure clean and high-quality leads
• Support weekly snapshot reporting on outbound metrics (accounts worked, demo rates, reply rates, conversion trends)
• Collaborate with Sales Ops to ensure Salesforce hygiene, proper data routing, and feedback loops
• Contribute to outbound playbooks and process documentation for SDRs, AEs and Sales Ops
• Stay current on emerging outbound tools and recommend new solutions to improve speed and scale

Preferred Qualifications

Knowledge of email deliverability best practices and cold email strategy

Benefits

• Innovate with industry leaders
• Work alongside global experts to build world-leading cybersecurity tools, impacting millions of users around the world
• Boost your skills via our extensive training programs (online and offline) & other resources. Benefit from mentorship and career-switch opportunities to grow within the company
• Work in a next-gen Cyber City office
• Thrive in our bustling office, featuring ergonomic workspaces, modern meeting rooms, engaging events, and specialty coffee to fuel your day
• Hybrid work
• Enjoy the flexibility with 3 office days and working from home for the remaining 2
• Work from anywhere
• Recharge with a change of scenery – choose work from any location when you feel a need to power your creativity and drive
• Physical well-being
• Boost your health with free-of-charge 24/7 gym access, onsite and online workouts, and consultations led by in-house Physical Well-Being experts
• Mental & emotional health
• Nurture your mind with free psychologist consultations, dedicated mental health events, and premium access to top-rated wellness apps like Calm, Headspace, and Mindletic
• Premium healthcare
• Receive private health insurance giving you peace of mind for your health needs
• Extra days off
• Enjoy additional vacation days off as you grow with us. Plus, get extra days for sick leave, special occasions, or parenting needs
• Joyful moments – special treats
• Celebrate life’s big moments with special gifts from us on your birthday, anniversary, and other major events, such as weddings or the arrival of a new family member
• Company events & team-building
• Experience iconic Nord Security celebrations, team-buildings, and knowledge-sharing events, nurturing bonds that fuel our success
• Workation
• Embark on a legendary company getaway abroad, filled with exciting activities, live concerts, engaging workshops, and epic time together