Partner Manager

Summary

Join Patreon as a Partner Manager, Top Creators and help our largest creators thrive. Based in New York, San Francisco (hybrid), or Los Angeles (remote), you will build trusted relationships, drive earnings and product adoption, and coach creators on platform usage. You'll collaborate with cross-functional teams, creatively solve business challenges, and partner on marketing opportunities. This role requires 3+ years of experience in creator success or management, proven success in revenue and product adoption, and strong cross-functional partnership skills. Patreon offers a competitive benefits package including unlimited paid time off, healthcare, equity plans, and more.

Requirements

• 3+ years of experience in creator success or creator management
• Experience managing deep, long-term partnerships with a small portfolio, particularly with creators making podcasts and video content
• Product and revenue expansion
• Proven success in an environment with revenue and product adoption growth targets with each managed account
• Applying data insights to customer needs
• Digging into insights about performance and translating them into customized, actionable steps for customers
• Cross-functional partnerships
• Strong relationships and execution with internal stakeholders across marketing, communications, customer support, product, product marketing, data science, engineering and more

Responsibilities

• Build trusted creator relationships
• Drive earnings and product adoption
• Level up creators’ product mastery
• Partner with Product
• Creatively execute on cross-functional solutions
• Partner on marketing opportunities
• Inspire evangelism for Patreon

Benefits

• Unlimited paid time off
• Healthcare
• Equity plans
• Company holidays and recharge days
• Commuter benefits
• Lifestyle stipends
• Learning and development stipends
• Patronage
• Parental leave
• 401k plan with matching