Partner Program Coordinator

Summary

Join Mark43's Education & Enablement team as a Partner Program Coordinator! This junior-level, remote role (U.S.-based) is perfect for early-career professionals or those transitioning into tech. You will support the Delivery Partner Enablement Program by coordinating training, managing partner access to tools, and ensuring smooth interactions. Collaborate with internal and external teams to create efficient and well-supported experiences. Your work directly impacts how delivery partners serve first responders. This role requires strong communication, organization, and attention to detail. Mark43 offers competitive benefits, including remote flexibility, unlimited PTO, and generous health coverage.

Requirements

• Strong communication skills and a people-first mindset
• Great organization and attention to detail, especially when juggling tasks or tracking information
• Comfort using spreadsheets, digital tools, and systems to keep things moving
• A thoughtful, proactive approach to work. You look for ways to improve and follow through on ideas
• The ability to build trust with others through empathy, consistency, and responsiveness
• An interest in learning more about operations, enablement, or cross-functional teamwork

Responsibilities

• Coordinate and schedule partner training sessions, ensuring each one is organized and well-executed
• Manage access to Mark43 systems, keeping everything up to date and making sure partners are set up for success
• Track partner activity and support daily operations in tooling and enablement portals
• Collaborate with teams across the company to align on partner needs and communicate clearly around priorities
• Run surveys and gather feedback after trainings, helping the team improve and adjust over time
• Support process updates and documentation to make our partner program more efficient and scalable

Preferred Qualifications

Previous experience in coordination, education, customer support, or project-based work is helpful but not required

Benefits

• Fully remote flexibility
• Unlimited PTO
• Generous health coverage
• Wellness stipends
• Strong support for professional growth