Partner Solutions Architect

Summary

Join the team at Datadog as a Partner Solution Architect (PSA) and work closely with the Director, Adoption Services, to support technical initiatives and activities for partners. The PSA will be responsible for onboarding, training, and enabling partner technical resources, collaborating internally to support partner technical initiatives, and advocating on behalf of partners' technical concerns.

Requirements

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations
• A demonstrable track-record and never-ending passion for learning
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom
• Confident presentation skills
• Must be a current EU resident

Responsibilities

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution
• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success

Benefits

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally