Partner Success Consultant

Summary

Join Circit, a rapidly expanding B2B SaaS company, as a Partner Success Consultant. You will play a key role in managing and growing our partner accounts, working with banks, law firms, funds, and crypto exchanges. This position requires strong communication, organizational, and prioritization skills, along with a passion for technology and fintech. The ideal candidate will have 2-3 years of experience in a similar role and thrive in a fast-paced, collaborative environment. This remote role offers competitive salary, commission, flexible hours, and excellent career progression opportunities within a supportive team.

Requirements

• 2-3 years’ experience in a similar role
• An excellent communicator who can confidently interact with partners in the banking, law and fund sectors
• A determined individual who will consistently focus on achieving key metrics
• Entrepreneurial and excited about the possibilities of your job and the potential of the company
• Thrives on collaboration but can also make independent decisions
• Loves being part of a collective that support each other towards a common goal
• A general attitude towards work that is both positive as well as realistic
• Excellent organisational and prioritisation skills
• A continual learner who is always looking to update their skills and knowledge
• A passion for technology innovation, fintech and crypto

Responsibilities

• Help manage ongoing operations with a wide array of partners including banks, law firms, funds and crypto exchanges
• Monitor all activity on the platform to ensure that key KPI’s such as completeness, conversion and turn-around times are meeting their targets
• Manage and report weekly and monthly partner metrics in team and company updates
• Arrange and coordinate platform demos with key people in the partner network
• Suggest, implement and nurture new ways of working to improve the efficiency of the partnership function via new tools and processes
• Build and maintain close working relationships with the key people in our partner network to foster collaboration and partnership longevity
• Record and communicate partner requests and complaints to the appropriate Circit teams
• Work closely with the customer success and support teams to ensure fast and satisfactory resolution of issues in relation to the partner network
• Unearth opportunities for closer integration and collaboration within our partner network and setup demos for the wider partnership team

Preferred Qualifications

• Experience in a growth stage SaaS environment
• Experience in the fintech, banking or audit industry
• Secondary languages apart from English

Benefits

• Competitive salary plus commission paid against sales contracts, with the possibility of equity
• A small team with a friendly environment that promotes autonomy for you to self-manage your time
• Remote working and flexible working hours
• Great opportunity for career progression with hands on experience
• Freedom of expression is encouraged