Remote Partner Success Manager

Summary

Join Gusto, a modern online people platform that helps small businesses take care of their teams. As a Business Development Manager, you will be responsible for driving go-to-market with an embedded payroll product, measuring success with partners, and making recommendations for future programs.

Requirements

• 5–10 years of experience
• 2+ years in an external-facing role; 2+ years in a strategy or operations role
• Direct external-facing experience working with clients or partners
• Hands-on experience owning and growing a partner-oriented business
• Strong partnerships interest and acumen: understands partner lifecycle and investments required to enable partner success
• Excited by the combination of working deeply with individual partners and building for scale
• Strong sense of ownership and resilience; exceptional communicator (both written and verbal)

Responsibilities

• Strategize & Plan: Develop specific per-partner success metrics and operating plans, in deep collaboration with product and partner enablement teams
• Operate: Drive success for our partners and their end customers through adoption and utilization of Gusto’s embedded products
• Teach: Help our platform partners learn to sell and market Gusto-powered people platform solutions
• Measure What Matters: Own our operating success with your partners by optimizing onboarding, utilization, and satisfaction
• Build: Create and expand a successful feedback loop between our partners, their end users, and Gusto’s internal product, marketing, engineering, and operations teams

Benefits

• Health insurance
• 401(k)s
• Expert HR
• Team management tools