Remote Partner Success Manager

Summary

Join our growing team at Mantra Health as a Partner Success Manager and form strong connections with campus partners in higher education to deepen their relationships with us.

Requirements

• 4+ years experience managing relationships with partners and stakeholders, preferably in the higher ed or mental health space
• Executive presence - you can hold a room and guide a meeting with ease
• Experience with a CRM (ideally Salesforce)
• Highly skilled at creating and delivering presentations
• Experience crafting strategic success plans that align to an organization’s goals and initiatives
• Experienced data storyteller that can shift a business review to target various educational leadership profiles (counseling center director versus provost, for example)
• Deep empathy for young-adult mental health and the challenges care providers face
• Ability to identify opportunities to create and maintain relationships across campus that showcase our program execution
• Experienced with risk identification and mitigation and creating strategic plans to improve partner sentiment

Responsibilities

• Report to the Head of Partner Success
• Manage relationships with our college campus partners through implementation, training, success planning, ongoing connection, and renewal contract execution
• Provide meaningful reporting to partners
• Find opportunities to grow existing partnerships through upsells and cross-sells

Benefits

• Salary + commission
• Equity
• Medical, vision, and dental coverage for employees, spouses, and dependents
• Flexible work location (work from the Bahamas for a few weeks? Cool by us)
• Unlimited PTO
• Commuter card, if you commute
• Access to One Medical