Remote Partner Success Manager
closedImagine Pediatrics
π΅ $60k-$120k
πRemote - United States
Job highlights
Summary
The job is for a Partner Success Manager at Imagine Pediatrics, a multi-disciplinary pediatrician-led medical group that provides virtual-first care services. The role involves implementing new health plan partnerships, leading internal launch workstreams, developing implementation Playbooks, and maintaining excellent client satisfaction.
Requirements
- 2-3+ years in a related field, such as value-based provider operations, health plan strategic partnerships, or management consulting
- Demonstrates excellent project management skills
- History managing expectations across multiple stakeholders
- Excels in executive communication to drive key decisions across multiple stakeholders
- Experience in a healthcare environment, including health plans, medical groups, providers, clinics, or healthcare delivery organizations
Responsibilities
- Direct internal and external stakeholders around deliverables and deadlines for launch with health plan partners
- Drive specified workstreams across internal functions, including clinical teams, patient engagement, operations, IT, and analytics teams
- Directly interface with health plan leaders responsible for implementing capabilities, building rapport and maintaining excellent client satisfaction
- In close collaboration with Partner Success leadership, track, manage, and resolve risks that arise throughout the lifecycle of our health plan partnerships
- Maintain project and partnership infrastructure, including project plans, decision logs, and meeting structures
- Support development and maintenance of implementation playbooks
Preferred Qualifications
- Willingness to travel to markets up to 20% of the time
- Experience working with a pediatric population strongly preferred, virtual care experience a plus
Benefits
Bachelor's degree or equivalent experience
This job is filled or no longer available
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