Partner Success Manager

Summary

Join Nord Security's B2B Commercial Team and drive growth in the corporate cybersecurity sector. This role focuses on strategic partnerships and integrations, delivering impactful business solutions to clients. You will manage the entire sales cycle with partners, build strong relationships, and customize solutions using NordSecurity products. Success requires proven sales performance, strong relationship management skills, and a deep understanding of the channel ecosystem. The position offers a competitive salary, bonuses based on results, and a comprehensive benefits package.

Requirements

• Minimum 5 years in channel management, distribution and MSP account management. Knowledge of cloud-based and SaaS solutions required
• Established and verifiable relationships within the channel ecosystem are essential
• Proven track record of meeting and exceeding quarterly quotas, contributing to sales growth
• Strong skills in relationship management and problem-solving
• Ability to influence partners to take actions that enhance joint business value
• Proficiency in analyzing data, identifying patterns, and providing insightful recommendations
• Excellent presentation, communication, and collaboration skills
• Flexibility and proactivity in a fast-paced, independent team environment
• Strong initiative, enthusiasm, and a commitment to ongoing learning
• Awareness of current technology trends and the ability to articulate them to partners

Responsibilities

• Act as an expert for MSP partners to ensure their success, growth, and retention by managing their portfolios
• Customize solutions to align with partner customer profiles, incorporating NordSecurity products, services, and technology alliances
• Manage the entire sales cycle with partners, achieving assigned sales quotas
• Foster daily communication with partners to enhance their experience, promptly address concerns, and cultivate lasting relationships
• Develop compelling joint business plans and identify upsell and cross-sell opportunities
• Analyze and communicate key metrics to drive improved partner performance
• Gather partner feedback and share it with internal teams for continuous improvement
• Collaborate with internal team members to optimize results and identify process enhancements proactively
• Represent the company at exhibitions and conferences to strengthen partner relationships
• Work with innovative business security solutions used by a global customer base

Benefits

• Access to Nord Security products. We build solutions used by millions of users worldwide, and you’ll get to experience our products firsthand
• Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential
• Health benefits. Private health insurance, online and on-site workouts, consultations to feel and be your best
• Mental wellbeing. Access to mental health tools like Calm, Headspace, and Mindletic. Options for therapy to keep your emotional wellbeing in check
• Team spirit. Team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us
• More free time. Stay with us and additional vacation days will be added to your calendar
• Additional paid leave. Additional days are covered by us in cases of illness or special occasions
• Flexibility. Flexible working time arrangement