Remote Partner Success Manager

Summary

The job is for a Manager of Partner/Client Success at Shop Your Way (SYW), a high-growth FinTech company. The role involves developing strong relationships with clients, understanding their credit objectives, creating strategic plans to achieve those objectives, and maximizing business opportunities. The goal is to provide account level support as the ecosystem expands.

Requirements

• Bachelor's Degree
• 3+ years of account management experience, managing high value relationships, driving strategic learning agendas, and owning client relationships & communication

Responsibilities

• Develop strong relationships with clients
• Understand client credit objectives
• Create and execute on strategic business plans to achieve those objectives
• Maximize the business opportunity for your clients and PYW
• Partner with Sales and Sales Operations to deliver effectively and efficiently on business plans and performance solutions
• Strive for client retention through identifying their needs and work to establish strong relationships with them
• Prove value to our clients by proactively demonstrating the value and benefits of partnering with PYW

Preferred Qualifications

• Compelling data-backed storytelling and recommendations
• Experience managing forecasts and achieving goals