Partner Success Manager

Summary

Join Tackle, a leading solution for software companies generating cloud revenue, as a Partner Success Manager. You will guide organizations in developing and executing Go-To-Market (GTM) strategies, fostering strong partnerships, and ensuring success with cloud providers. Collaborate with Alliances and Sales Operations leadership, leveraging Tackle’s Operating Model to optimize workflows and deliver measurable outcomes. This role requires strong collaboration, communication, and strategic thinking skills, along with experience in customer success, partner management, or GTM strategy development. The ideal candidate possesses a deep understanding of cloud marketplaces and co-sell strategies. Tackle offers a competitive salary and a comprehensive benefits package.

Requirements

• Proven Experience: 3+ years of Demonstrated success in customer success, partner management, or GTM strategy development
• Cloud Expertise: Strong understanding of cloud marketplaces (AWS, Microsoft Azure, Google Cloud) and co-sell strategies
• Operational Excellence: Experience optimizing workflows, implementing structured operating models, and driving measurable outcomes
• Collaboration Skills: Ability to work effectively with cross-functional teams, including Alliances Directors and Sales Operations leadership
• Strategic Thinking: Strong critical thinking and problem-solving skills to align solutions with customer goals
• Data-Driven Approach: Ability to both collect and analyze data, track KPIs, and use insights to drive performance improvements
• Communication Skills: Exceptional verbal and written communication skills for building trust and fostering accountability
• Project Management: Proven ability to manage multiple priorities and deliver results in a fast-paced environment
• Relationship Building: A track record of fostering and maintaining strong, long-term partnerships with stakeholders
• Adaptability: Resourcefulness and flexibility to navigate and thrive in dynamic, evolving business environments

Responsibilities

• Collaborate with Alliances and Sales Operations leadership to ensure GTM alignment and drive high-impact strategic initiatives for partner success
• Build and maintain strong, long-term relationships while becoming an integral part of the customer's GTM strategy
• Guide organizations in implementing Tackle’s Operating Model to streamline GTM workflows and enhance operational efficiency
• Enable co-sell and marketplace best practices for all three major Cloud Providers (AWS, Microsoft Azure, and Google Cloud)
• Collaborate cross-functionally across internal teams and customer stakeholders to ensure alignment and drive successful outcomes
• Identify and lead process improvement initiatives to optimize scalability and efficiency
• Act as a trusted advisor and subject matter expert in GTM strategy and operational excellence
• Provide strategic guidance and critical thinking to tackle complex customer challenges and align solutions with business goals
• Deliver transparent, results-oriented communication to stakeholders, ensuring accountability and trust
• Use data-driven insights to measure success, refine processes, and continuously improve performance
• Manage multiple projects simultaneously, ensuring timely delivery of high-quality results
• Maintain a deep understanding of cloud providers and their integration into customer workflows
• Managing individuals and their customer specific workflows, ensuring efficient processes, accountability, alignment and organization goals

Benefits

• Work remotely
• Competitive Salary
• Equity
• Health, Dental and Vision Coverage
• Company off-site Summits
• Monthly Wellness Reimbursement
• Internet and Phone Reimbursement
• $1000 Home ergo/office set up
• Generous Vacation Plan
• 401k with match
• Technology tools to do your best work
• Company Surprises and Swag
• Awesome Co-workers