Partnership Enablement Lead

Summary

Join Mesa, a company revolutionizing homeownership affordability, as their Partnership Enablement Lead. You will be responsible for the successful implementation and launch of Mesa's largest channel partners, driving acquisition and revenue. This role involves developing B2B2C sales playbooks, creating repurposable solutions, and defining optimized processes. You will conduct thorough discovery of partner sales tools and processes, develop new sales motions, and collaborate cross-functionally. Post-contract, you will act as the primary point of contact for partners, addressing inquiries and proactively identifying improvement opportunities. Success will be measured by defined KPIs, and you will anticipate the impact of future products and features.

Requirements

• Minimum 5 - 7 years professional experience managing implementation projects with large corporate accounts
• Creativity to conceive of elegant solutions that may involve multiple systems, stakeholders and touchpoints; ability to explain them simply
• Experience implementing both technical and manual processes that scale. Excellent project management skills
• Familiarity with CRM and Analytics tools (eg. Salesforce)
• Eagerness to roll up your sleeves and understand our partners’ operations as well as our own
• Willingness to travel (US) to be on-site at partners, potentially several times a month
• You bring a positive attitude to a fast-growing organization, and understand what it means to ‘be the face’ of a growing company
• You have demonstrated discretion in your ability to build client / partner relationships, and know how to build rapport
• You have a diploma/degree in Sales, Marketing, Business Administration, or a related field

Responsibilities

• Conduct discovery to understand channel partner sales tools and processes, soup to nuts, and mapping them meticulously: What software do our channel partners use? Who exactly in the organization uses them? What vulnerability points exist in the sales cycle?
• Develop completely new channel sales motions that introduce minimal operational overhead: Where does Mesa fit into our partners’ sales motions? Where is a technical solution vs. manual process best? What can we / partners support at launch?
• Implement new channel sales motions with partners, so that we launch and optimize for customer acquisition and revenue: What employee training is necessary? How should that be delivered? If necessary, are our product sprints aligned to support new sales processes?
• Collaborate cross-functionally to define the sales motion by channel, delineating which methods to deploy at launch, versus those later at scale
• Act as the primary point of contact for channel partners post-contract through launch: address partner inquiries, resolve issues, and proactively identify opportunities to improve sales processes
• Define and track key performance indicators (KPIs) within your channel partners and ensure quantitative and qualitative success
• Anticipate how forthcoming products and features in Mesa and in partner channels will impact the defined sales motion

Benefits

• Competitive compensation, including meaningful equity
• Best in class health, dental, and vision insurance
• 401(k) plan
• Unlimited vacation policy
• Location : We’re building our team in Austin, TX, Charlotte, NC, and New York, NY but are open to remote candidates