Siena AI is hiring a
Partnerships Manager

Summary

The job is for a Partnerships Manager at Siena AI. The role involves driving strategic partnerships to amplify growth, implementing and optimizing the partnership program, building and nurturing relationships with BPOs, agencies, and tech partners, and representing Siena at events.

Requirements

• Have 10+ years experience working with strategic tech/ecommerce partners and building GTM relationships with revenue accountability
• Proven track record of exceeding partner/channel and alliance revenue targets
• Deep knowledge of the martech landscape, including current innovations and industry-leading strategies
• Exceptional interpersonal skills, with a talent for clear communication, persuasive negotiation, and fostering strong professional connections
• Analytical mindset with the capacity to interpret market insights and make strategic choices based on data
• Proven track record in management roles, showcasing ability to cultivate talent and create a positive, high-achieving team environment
• Comfortable with frequent travel (up to 30% of work time) to attend industry events, conferences, and in-person partner meetings

Responsibilities

• Lead partnership strategy: Create and execute Siena AI's partnership program, focusing on increasing revenue through strategic marketing with BPOs, agencies, and tech partners
• Build and nurture relationships: Develop strong, long-term partnerships. Manage the entire process from finding leads to closing deals, always aiming for the best return on investment
• Drive business growth through partnerships: Work closely with Sales, Marketing, and Product teams to integrate partner products and create joint marketing efforts
• Educate on AI in customer experience: Create engaging content like case studies, presentations, and webinars to showcase how Siena's AI improves customer experience
• Represent Siena at events: Be the face of Siena at industry events, both in-person and online. Help increase brand awareness and reputation
• Improve strategies with data: Use metrics and reports to make informed decisions and continually refine our partnership approach
• Expand into new markets: Identify opportunities to grow Siena's business in new industries and regions through strategic partnerships

Preferred Qualifications

• You're able to build partnership projects and analyse their results by leveraging marketing and analytics tools (Zapier, HubSpot, Google Analytics, UTM builder etc.)
• You're immersed in the CX space

Benefits

• Flexible work location: At Siena you have the flexibility to work from wherever you're most productive and inspired — be it your home office or a your favorite local workspace
• Flexible hours: We believe in giving you the autonomy to design your workday in a way that fits your life and maximizes your productivity
• Competitive compensation: We offer competitive salaries and equity packages because we believe in rewarding your contributions to our shared success
• Generous PTO: With unlimited paid time off and a minimum of 15 days off per year, you'll have ample opportunity to recharge, travel, or pursue your passions outside of work
• Learning & development budget: We provide an annual stipend for you to continue growing professionally and personally. We're committed to investing in your growth and development