Partnerships Manager

Summary

Join Trustonic as a Partnerships Manager in South Africa, reporting to the Commercial Director, MEA. You will be the primary point of contact for partners, managing existing relationships and developing new ones. Key responsibilities include overseeing partner relationships, identifying and recruiting new partners, collaborating cross-functionally, driving partner engagement, and monitoring performance. The ideal candidate will possess strong relationship-building, communication, and negotiation skills, along with experience in partner management within a technology company. This role requires a strong understanding of the mobile device ecosystem and security solutions. Trustonic offers a flexible work environment and values diversity and inclusion.

Requirements

• Able to thrive in a dynamic, constantly evolving, small team environment
• Able to balance high-level strategic thinking with hands-on tactical work to get things done quickly
• Excellent in triage with the ability to prioritize projects and work
• Entrepreneurial with an inherent sense of urgency; not afraid to take risks and get things done quickly while maintaining high standards
• Customer and business oriented
• Prepared to invest whatever effort is required to get the job done (including travel)
• Tenacious with a problem-solving approach to collaboration
• Organized, rigorous and autonomous
• Able to build strong relationships with team members and clients
• Operate with integrity and transparency and conduct business in a proper manner
• Relationship Building: Ability to establish and maintain strong, positive relationships with partners
• Communication: Excellent verbal and written communication skills for effective collaboration and negotiation
• Strategic Thinking: Capability to align partner activities with the company's strategic goals
• Negotiation: Strong negotiation skills to manage contracts and agreements
• Analytical Skills: Ability to analyze data and performance metrics to make informed decisions
• Problem-Solving: Proficiency in identifying issues and developing effective solutions
• Project Management: Skills to manage multiple partners and initiatives simultaneously
• Market Knowledge: Understanding of industry trends and market dynamics
• Customer Focus: Strong focus on customer satisfaction and partner success
• Adaptability: Ability to adapt to changing circumstances and new challenges
• Must have a strong understanding of mobile device ecosystem, service providers, and mobile app protection
• Must have a strong understanding of security solutions
• Degree, MBA or relevant experience

Responsibilities

• Managing Existing Partnerships: Overseeing current partner relationships to ensure they are effective, sustainable, and aligned with the company's objectives
• Developing New Partnerships: Identifying, recruiting, and negotiating deals with new partners to expand the company's reach and capabilities
• Collaborating Cross-Functionally: Working with sales, marketing, product, and development teams to develop partnership strategies and ensure successful integration and execution of partnership initiatives
• Driving Partner Engagement: Creating and implementing strategies to engage partners, including onboarding, training, and co-marketing campaigns, to maximize mutual benefits
• Monitoring Performance: Tracking and analysing partnership performance, ensuring alignment with business goals, and making data-driven decisions to optimize outcomes
• Strategic partner prospects and where applicable support the establishment of these relationships

Preferred Qualifications

• Preferred experience in Security products and / or telecom devices/ services
• Demonstrable Partner Management experience at a Technology company
• Relevant Industry experience
• Background in Sales, Business development or Customer success
• Experience in managing projects or coordinating cross-functional teams

Benefits

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